The Social Security System adopts the number coding scheme and modified service procedures to handle transactions in 61 branches all over the country enable to prevent the spreading of the novel coronavirus.
On a statement by SSS President and CEO Aurora Ignacio, she has signed the SSS Circular No. 2020-017 which will limit few walk-in proceedings such as application for SSS number, getting the Unified Multi-Purpose Identification (UMID) cards, and paying the loans and contributions on their several offices.
Ignacio believes that thru this alternate method, it will minimize the number of stakeholders going inside their company. She also revealed that they have broadened their online service My.SSS mobile application to give convenience to its clients.
In case the system is unavailable, the SSS branch will set an appointment for those who are waiting in line. If ever the prescribed timetable was set on a holiday, they will be allowed on the next working day.
There will also be a weekly schedule wherein the current members and employers can have their respective transactions with the state-run agency.
It will be based on the last digit of their ER identification numbers or social security as follows:
- Monday – numbers ending in 1 or 2
- Tuesday – those ending in 3 or 4
- Wednesday – numbers that end in 5 or 6
- Thursday – numbers ending in 7 or 8
- Friday – those ending in 9 or 0
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In getting the death and funeral claims, the SS number of a deceased member will be the basis for the schedule of their number coding.
Under the circular, all SSS branches in the National Capital Region will be covered by the new system while in Luzon, the new procedure will be enforced on their branches at Binan, Bacoor, Baguio, and Dagupan.
On the other hand, the offices at the Visayas and Mindanao region will take effect at Cebu, Bacolod, Lapu-Lapu, Iloilo, Davao, and Cagayan De Oro.
Drop boxes will be attainable on the said divisions. SSS is encouraging its members to use the digital platform for them to avoid long queues.
They can just visit their official website at sss.gov.ph to access the status of their loan and benefit claims. Filing of unemployment and retirement benefits, calamity, and salary loans. Online and over the counter contribution and the loan payment will also be obtainable via SSS accredited banks and other collecting partners. For more inquiries, they can call their hotline number 1455 or check their various social media accounts.